Liveops
Remote (Albany, NY, USA)
Tax Software Support – Independent Contractor Location: Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season. As an Independent Contractor, you will Be your own boss. Choose when and to whom you provide support services. Set your own schedule. Provide a distraction-free home office. Provide your own home office equipment. Handle customer calls, assess needs, and solve problems. Requirements Experience taking inbound and outbound calls. Computer skills, including navigating multiple systems and documenting call notes. Strong communication skills and the ability to connect with diverse individuals. Ability to sit for long periods. Patience and empathy. Ability...