3 hybrid client representative jobs found in Hybrid

Member Services Officer I (or II)-Hybrid Location US-CA-Valencia ID 2025-1543 Category Contact Center Position Type Full-Time Remote No Overview The Member Services Officer II or MSO II is responsible for providing "wow" level service to both members and co-workers in a call center environment. Through effective listening and thorough knowledge of our products and services, the MSO satisfies our member's needs and effectively resolves member's concerns. The MSO personifies our Promise Principles of "Personal", "Professional" and "Proactive". Responsibilities Achieves established goal for sales and member service rating (NPS) and sales/product goals. Directs calls to appropriate personnel as applicable and adheres to the standards of service quality and statistical performance measures during all member interactions. Exercises strong verbal and written communication skills to explain Credit Union policies and to resolve member concerns in a...

Member Services Officer I (or II )-Hybrid Location US-CA-Valencia ID 2025-1546 Category Contact Center Position Type Full-Time Remote No Overview The Member Services Officer I (or II ) is responsible for providing "wow" level service to both members and co-workers in a call center environment. Through effective listening and thorough knowledge of our products and services, the MSO satisfies our member's needs and effectively resolves member's concerns. The MSO personifies our Promise Principles of "Personal", "Professional" and "Proactive". Responsibilities Achieves established goal for sales and member service rating (NPS) and sales/product goals. Directs calls to appropriate personnel as applicable and adheres to the standards of service quality and statistical performance measures during all member interactions. Exercises strong verbal and written communication skills to explain Credit Union policies and to resolve member concerns in a...

Description Location: This position is located at our Dublin, OH campus with hybrid flexibility. Rotating work from home days. No weekends or holidays Who we are Founded in 1999 and headquartered in Central Ohio, were a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and were on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost thats why we call ourselves Healthcare Warriors. Were committed to building diverse and inclusive teams more than 2,000 of us and counting so if youre excited about this position, we encourage you to apply even if your experience doesnt match every requirement. About the role The Registered Nurse (RN) Case Manager...