5710 customer care specialist jobs found

Bringing smiles is what we do at FCR … for you and the customer. As a Financial Customer Care Specialist working remotely in Charlotte, NC and surrounding areas, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceFCR, an award-winning employment experience and company culture. What You’ll be Doing Do you have a passion, interest, or background in the finance industry? Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on financial specific questions with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll · Answer incoming communications from customers · Conduct research to provide answers for customers to resolve their issues What You Bring to the Role · 6 months or more finance experience · 6 months or more of customer...

Job Title: Remote Travel Customer Care Specialist Do you have a passion for helping others craft unforgettable travel experiences? We're looking for a Travel Customer Care Specialist who can bring creativity, enthusiasm, and top-tier service to our clients' travel plans. If you're eager to explore new destinations, assist travelers, and provide exceptional customer support, this opportunity is for you! Enjoy the flexibility of working remotely while joining a dynamic team that makes travel dreams a reality. Role Overview: As a Travel Customer Care Specialist , you will: Be a Travel Expert: Provide personalized recommendations and expert guidance on vacation destinations, ensuring clients choose the perfect getaway. Craft Memorable Journeys: Manage bookings for flights, accommodations, and activities, ensuring all details are seamlessly arranged. Solve Challenges with Ease: Handle changes, cancellations, and issues with a calm, solution-oriented approach...

Driven by our Passion for People, our Remote Customer Care Specialists are keen on driving great customer experience. The Remote Customer Care Specialist provides client support via chat; assisting with client inquiries, troubleshooting and general support. They respond to all client communication via email and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues. Communicate with customers in a proactive and professional manner across multiple communication channels, including phone, chat, and email. Agents may be asked to transition to between channels at any time. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues or our non-profit partners—we can’t resist the fun of working with people. Each connection, each relationship matters. To STRIVE to be a part of something greater is in our DNA—and we don’t use the word “strive” lightly. It embodies what we value. Equal...

Job Title: Remote Customer Care Specialist Department: Customer Care Job Summary: We are seeking a Remote Customer Care Specialist to join our team in the Hospitality industry. As a Customer Care Specialist, you will be responsible for providing exceptional customer service to our clients and guests. This is a remote position, allowing you to work from the comfort of your own home. Responsibilities: Respond to customer inquiries and provide information about products and services Resolve customer complaints in a professional and timely manner Assist customers with booking reservations and managing their accounts Maintain a high level of customer satisfaction and retention Collaborate with other team members to ensure a seamless customer experience Qualifications: Previous experience in customer service or hospitality industry Excellent communication skills, both written and verbal Ability to work independently and manage time...

Bringing smiles is what we do at FCR … for you and the customer. As a Financial Customer Care Specialist working remotely in Nashville, TN and surrounding areas, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceFCR, an award-winning employment experience and company culture. What You’ll be Doing Do you have a passion, interest, or background in the finance industry? Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on financial specific questions with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll · Answer incoming communications from customers · Conduct research to provide answers for customers to resolve their issues What You Bring to the Role · 6 months or more finance experience · 6 months or more of customer...

*What we do? * We protect and secure the places people live and the things they buy. But we never forget what matters most. It's the businesses and the people around the world that depend on Assurant to keep life moving forward. What is a Customer Care Specialist? The role of a Customer Care Specialist is a key position within Assurant because you are the voice of our organization and clients. You are highly valued as our customer's primary point of contact and you care about helping others. The Customer Experience is at the forefront of all you do, exceeding expectations at every turn. You are a listener, problem solver and believe in quality. You enjoy being on the phone and customers hear your smile as you patiently help them find resolution. When you start, we train you: It's a combination of classroom & on the job training that is typically 4 weeks long but duration can vary Classroom training hours are typically Monday through Friday from 8am -- 5pm with a lunch...

Bringing smiles is what we do at FCR … for you and the customer. As a Financial Customer Care Specialist working remotely in Cheyenne, WY and surrounding areas, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceFCR, an award-winning employment experience and company culture. What You’ll be Doing Do you have a passion, interest, or background in the finance industry? Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on financial specific questions with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll · Answer incoming communications from customers · Conduct research to provide answers for customers to resolve their issues What You Bring to the Role · 6 months or more finance experience · 6 months or more of customer...

W2 Temp to potential to hire. Ideal location is El Paso, TX or Deerfield, IL. Outside of these areas, remote will be considered. COMPANY SUMMARY At AirLife, we are dedicated to improving the quality of every breath. Excellence with Every Breath is not just a tag line, but the way we work and take care of our customers. With a mindset to evolve, innovate, and grow, we are a premier manufacturer of the highest-quality and market-leading breathing consumables. This growth philosophy has positioned us to increase our global footprint and business reach, impacting even more people around the world. Our expanding family of the most trusted brands offers a product portfolio that spans the continuum of care from first responder to home care, with safety, patient comfort, and clinical performance in mind. Collective expertise allows us to provide quality products and experiences to our patients, customers, and our people. Our values of Customer first, Differentiate with our People,...

Jamestown, NY. Genie Retail Energy. Energy Customer Care Specialist - Remote. Ft. Benefits. $16.00/Hour. Are you looking for a challenging position with the opportunity for internal growth? Genie Retail Energy is a growing energy supply company seeking reliable and highly motivated individuals. Please come join our dynamic team where we offer continuous training to promote growth within. Genie Retail Energy is seeking professional candidates who are flexible, have a pleasant attitude and have the ability to work well both individually and within a team. Open availability, Monday through Friday, 9:00 a.m. to 5:00 p.m. The position offers a variety of responsibilities and will challenge you daily. Duties and Responsibilities: Answering phones from customers professionally and responding to customer inquiries and complaints. Focus of customer retention. Providing customers with the organizations service standards. Identifying, escalating priority issues and reporting to the...

Bringing smiles is what we do at FCR … for you and the customer. As a Customer Care Specialist working remotely in Billings, MT and surrounding areas, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceFCR, an award-winning employment experience and company culture. What You’ll be Doing Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You’ll · Answer incoming communications from customers · Conduct research to provide answers for customers to resolve their issues What You Bring to the Role · 6 months or more of customer services experience · Reside within Oregon, Idaho, Montana, Wyoming, Michigan, North Carolina, or Tennessee · High school diploma or equivalent...

The pay rate is between $16.00 to $18.00 /hr **Accepting remote candidates, possible Exceptions for these states: AK, AZ, CA, HI, OR, VT, WA, WY *What we do? * We protect and secure the places people live and the things they buy. But we never forget what matters most. It's the businesses and the people around the world that depend on Assurant to keep life moving forward. What is a Customer Care Specialist? The role of a Customer Care Specialist is a key position within Assurant because you are the voice of our organization and clients. You are highly valued as our customer's primary point of contact and you care about helping others. The Customer Experience is at the forefront of all you do, exceeding expectations at every turn. You are a listener, problem solver and believe in quality. You enjoy being on the phone and customers hear your smile as you patiently help them find resolution. * When you start, we train you: * * * • It's a combination of classroom & on the job...

Job Description Summary This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer's needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Clinical Advocacy & Support has an unrelenting focus on the customer journey and ensuring we exceed expectations as we deliver clinical coverage and medical claims reviews. Our role is to empower providers and members with the tools and information needed to improve health outcomes, reduce variation in care, deliver seamless experience, and manage health care costs. The Medical Director...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Clinical Advocacy & Support has an unrelenting focus on the customer journey and ensuring we exceed expectations as we deliver clinical coverage and medical claims reviews. Our role is to empower providers and members with the tools and information needed to improve health outcomes, reduce variation in care, deliver seamless experience, and manage health care costs. The Medical Director...

Job Number: 24-11105 Job Summary: The Crisis Hotline is the first contact and representation of Integral Care by phone to the public, clients, community, and providers. Calls, texts, and chats coming into Integral Care's main crisis number and 988 National Suicide Crisis Lifeline are answered by Qualified Mental Health Professionals (QMHP's) 24/7, including holidays. The QMHP's primary purpose is to: Handle crisis calls, texts, and chats by providing crisis intervention services and risk assessments Complete initial screenings Provide information about Integral Care services Provide community referrals and support Assist with training as needed Link callers with the appropriate service providers These job duties are performed under the supervision of a licensed clinician (LPHA) and are completed with a focus on customer care, wherein clinicians will find ways to best meet the needs of clients. The QMHP works closely with a multitude of community partners,...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Clinical Advocacy & Support has an unrelenting focus on the customer journey and ensuring we exceed expectations as we deliver clinical coverage and medical claims reviews. Our role is to empower providers and members with the tools and information needed to improve health outcomes, reduce variation in care, deliver seamless experience, and manage health care costs. The Medical Director...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Clinical Advocacy & Support has an unrelenting focus on the customer journey and ensuring we exceed expectations as we deliver clinical coverage and medical claims reviews. Our role is to empower providers and members with the tools and information needed to improve health outcomes, reduce variation in care, deliver seamless experience, and manage health care costs. The Medical...

Job Description Summary This is a field-based and remote opportunity supporting the key accounts. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible for you. The Territory Account Specialist (TAS) is a self-motivated, business leader that crafts a tailored customer experience based on account and Health Care Provider (HCP) needs. As the primary Point of Contact (PoC) in our customer-centric model, the Territory Account Specialist will engage with customers to identify shared priorities and meet the customer's needs through problem-solving and making connections to Novartis resources with the goal of improving patient outcomes. The Territory Account Specialist is responsible for providing solutions to their customers by acting as the key orchestrator of Novartis resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Key Account, and...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Clinical Advocacy & Support has an unrelenting focus on the customer journey and ensuring we exceed expectations as we deliver clinical coverage and medical claims reviews. Our role is to empower providers and members with the tools and information needed to improve health outcomes, reduce variation in care, deliver seamless experience, and manage health care costs. The Medical Director...