Globe Life Inc.
Remote (McKinney, TX, USA)
FT & PT Bilingual-Customer Retention Specialist (Remote)
Primary Duties & Responsibilities
Bilingual Customer Retention Representative (Full Time & Part-Time Openings)
This position is work from home and w e will provide you with the equipment!
The Bilingual Customer Retention Department is responsible for conserving business on behalf of the Company. You’ll be a vital part of a dedicated, professional team. Representatives play a key role in ensuring that customers who call in with the intention of canceling are provided assistance in understanding the importance of keeping their coverage, as well as providing policy maintenance.
We’re looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail-oriented. As a Bilingual Customer Retention Representative you’ll handle inbound and outbound telephone calls with customers who are calling to cancel their insurance coverage and/or place calls to...